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Families. Reservation and Cancellation Policy. |
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1- RESERVATION CONDITIONS
To make a reservation you must have reached legal
age.
You guarantee us you are financially responsible for the payment
of services contracted through us.
You may start your reservation request through the reservation
application form by e-mail, by phone or through the web.
To process your request, we need you to contact us no later
than 72 working hours prior to your check-in date.
Our commitment is to contact you within the next 48/72 hours
following your inquiry to supply relevant information, availability
and prices.
ALOJARGENTINA cannot guarantee accommodation
availability until your reservation is confirmed. Only after
the RESERVATION deposit crediting has been verified will the
reservation be confirmed. The amount to be sent shall be confirmed
via e-mail or through the Web.
2- MEANS OF PAYMENT
Payment of deposit shall be made in cash, in US dollars or
through Visa, Master Card or American Express credit cards;
and the stay shall be paid cash, in US dollars. Full payment
of the stay shall be made in advance on your arrival, in cash,
in US dollars.
3-PARTICULAR CONDITIONS
Host families that are included in ALOJARGENTINA’s
network must allow their guests to enjoy free access to the
house with no timetable restrictions (they can choose either
to give house keys to guests or be available to enable access
at any time of the day).
Telephone expenses for the use of the line are not included
in the stay rate. These shall always be paid independently
of the corresponding rate. The home owners are not obliged
to allow the use of the phone to their guests. Despite this
general rule, many home owners allow their guests to use the
phone, always charging for calls.
There is a one week minimum stay.
4- CANCELLATION POLICY
If the guest needs to cancel the reservation, the money paid
is not refundable.
Likewise, if, for any reason, the previously-paid stay is
shortened, there is no refund whatsoever. For this reason,
it is advisable for the guest to be as accurate as possible
on deciding his departure date, and, if necessary, to try
to extend his stay should he have to remain here longer than
what he paid for.
5- STAY EXTENSION
Should the guest want to extend his stay, he shall immediately
contact ALOJARGENTINA no later than 72 hours
prior to the end of his stay. Yet, this does not guarantee
its extension, as it is subject to availability. If that host
family has no vacancies, ALOJARGENTINA proposes
to relocate you to another house of similar characteristics
and amenities, and you may choose to accept said proposal
or not.
6- INSURANCE
We strongly recommended that as time of your booking, you
supply yourself/customer with insurance policy in your country
to cover cancellation charges, luggage claim, medical expenses,
accident and others.
Using our site /services, implies that you accept and subject
yourself to all the Terms and Conditions, Privacy Policy,
Reservation Conditions and Cancellation Policies that are
published there. Should you not agree with these, please,
refrain from using our site.
ALOJARGENTINA is always at the disposal of
guests lodged in the net to supply any kind of information
they might need.
During your stay in the city, you can call us to the Phone/Fax
(+5411) 5219-0606 and make the consultations you deem necessary. |
